The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.
Responsibilities include providing daily, weekly and monthly reports to the Community Manager with regards to the progress of temporary relocating current resident from their homes to facilitate that have been rehabbed.
Planning and scheduling moving dates, delivering notices to residents that contain pertinent information regarding the temporary relocation, will work closely with third party moving companies, and will work closely with the construction company.
1. With the guidance and approval of the Community Manager, the Relocation Specialist will be the front-line employee to assist current residents with regards to the temporary relocation transfers of residents living at the property from their permanent home to a temporary stay while their permanent home is being remodeled.
2. With the guidance and approval of the Community Manager, will make timely decisions required to provide a seamless relocation for the transferee and their family.
3. Documents all key correspondence and communication with the transferee and all partners, which may include the Management Company, developer, general contractor and HUD.
4. Coordinates with all departments to ensure successful transfer.
5. Provides residents with status updates, keeping them abreast of issues and solutions that arise so they are always knowledgeable ordinates with all departments to ensure successful transfer.
6. Provides residents with status updates, keeping them abreast of issues and solutions that arise so they are always knowledgeable.
7. With the guidance and approval of the Community Manager, the Relocation Specialist will support the Assistant Community Manager and Office Manager in assigned areas of responsibility such as relocation activities, resolution of conflicts, responding to complaints, investigating and initiating appropriate action, preparation of written reports and documentation, and maintaining records as prescribed.
8. Other duties that may arise.
Required Experience:
Community liaison experience
Lease up experience (a plus)
Required Education/Training:
High school diploma or equivalent
One or more years’ experience with residential real estate management
Tax Credit and/or public housing experience preferred
Required Skills and Abilities:
Must be able to multi-task with time constraints
Excellent communication skills with attention to details
Proficient with computers
Working Conditions:
Primarily an office environment, but will need the ability to meet residents in their units, show units to potential residents, walk around to inspect the property, often in a multi-story facility including climbing stairs.
May work around cleaning solvents, paint fumes and landscaping chemicals
Must be able to work a flexible schedule, including evening and weekend when required.
Salary Range Information:
The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Rewards & Benefits:
We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.
Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.
Come join our team. You’re going to love it here!
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