Operations Manager

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

The Operations Manager will provide direct supervision for the on-site A/R and A/P accounting, utilities coordinating, and purchasing staff and functions. Additionally, this position will provide
administrative support of monitoring, analyzing and auditing of financial and operational data as
well as aiding in development of policies and procedures for operations functions of leasing,
management, and facilities departments.

1. Supervise On-Site Accounting, Utilities, and Purchasing – The Operations Manager will supervise Accounts Receivable/Accounts Payable and Purchasing operations of on-site staff. Perform end of month close out functions and reporting requirements, ensuring all leasing, maintenance and on-site accounting functions are recorded and accurate. Review and process monthly petty cash disbursements.
2. Monthly Reporting – The Operations Manager will be responsible for assisting the Community Director and Facilities Director in preparing monthly, quarterly and annual reports.
3. Certified Payroll – If applicable the Operations Manager will be responsible for ensuring subcontractors submit accurate Certified Payroll reports on a weekly basis. Budget Preparation – The Operations Manager will assist the Community Director and Facilities Director with preparing the annual budget.
4. Process Improvement – The Operation Manager will review and make recommended changes in regards to daily operating procedures and policies. New development of on-site procedures and policies to improve accuracy and efficiency of on-site personnel. The Operations Manager works at the discretion of the Community Director. He/She will perform all duties as assigned.

Required Experience:
• 3+ years Business management preferred.
• One (1) year previous property management experience preferred Excellent communication, organizational, and analytical skills
• Familiarity with military a plus
• Professional appearance and demeanor

Required Education/Training:
• High school diploma or GED

Required Skills and Abilities:
• Strong proficiency in Microsoft Word and Excel
• Experience with property management software is preferred but not required.
• Excellent communication skills, extremely well organized and able to multi-task in a fast paced environment.
• Must be able to greet, relate to and empathize with the families in a positive, genuine and courteous manner at all times
• Must be able to generate accurate reports
• Self-starter. Strong evidence of driving goals with minimal day-to-day supervision
• Drug testing and criminal background check required
• Ability to work occasional evening or weekend hours.

Salary Range Information:

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Rewards & Benefits:

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us.  As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more.  We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program. 

• Help make the world a better place in a team-oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day.  To learn more about the total rewards we offer please visit our website. 

Come join our team. You’re going to love it here!