Resident Director

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives – ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

The Resident Director is responsible for providing leadership, direction, support, and management to students and residents of their assigned apartment. The Resident Director will maintain, train, and provide administrative leadership over Community Assistants. The Resident Director will oversee residential education programs for their community and will be fundamental in ensuring the execution of functional housing. Responsibilities may also include preparing units for move-in, leasing, and addressing behavioral issues of residents and Community Assistants, stimulating educational growth and social interaction. This position will be responsible for managing and overseeing a variety of administrative, operation, and educational functions. The Resident Director will work closely with the Community Manager to provide communication to residents.

1. Providing leadership, management, direction, and support to residents
2. Select, train, supervise, and support Community Assistants
3. Work with management to create and maintain a resident community that is conducive to living-learning by maintaining student success programming.
4. Assist with move-in and move-in preparations through administrative, operations, and maintenance.
5. Assist with move-out and move-out preparations through administrative, operations, and maintenance.
6. Interpret University rules, regulations, and policies; i.e., conduct informal resolution conferences with students involved in alleged violations and initiate referrals to the University judicial system as appropriate and conduct these judicial hearings as needed.
7. Maintain all required documentation for University officials and management for student conduct or concerns onsite.
8. Assist with all resident documentation reflecting student status on a quarterly basis.

Required Experience:

Demonstrates strong leadership skills and social skills to provide an inclusive environment for students
Experience working with students in a residential setting
Knowledge of University functions

Required Education/Training:
HS Diploma
Experience working with college students in a residential setting

Required Skills and Abilities:

Demonstrate commitment to diversity and social justice.
Knowledgeable in managing others and campus housing operation.
Demonstrates strong leadership and organizational skills.
Demonstrates commitment to furthering educational and social opportunities related to residence life.

Salary Range Information:

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Rewards & Benefits:

We know Michaels’ promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us.  As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more.  We believe in education – and in taking care of our own – so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program. 

• Help make the world a better place in a team-oriented environment.
• Grow with our organization through various professional development opportunities.
• Collaborate and thrive in a company culture where all are welcome

Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day.  To learn more about the total rewards we offer please visit our website. 

Come join our team. You’re going to love it here!