Social Services Coordinator

Job Locations US-PA-Philadelphia
Clerical and Administrative
Ascension Manor


Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen. 


This position will be responsible for engaging with residents and community stakeholders in the coordination of activities, programs and events for senior residents.


Position Duties & Responsibilities: 

• Champions the vision and drives services delivery at affordable housing properties serving seniors by ensuring programs meet the needs and interests of residents
• Manage all facets of programming and services by working collaboratively with community stakeholders
• Implement on-site programs to meet the needs of residents, including:
Adult Education and Job Readiness programs, computer literacy programs and services
Health & wellness programs and to promote physical, mental health and general well being
• Develop and implement community-wide events focused on developing safe and strong communities.
• Develop and implement services based on community needs and resident feedback
• Conduct one-on-one case management services to support residents of the community
• Leverage, nurture and cultivate key community partnerships to forge new and/or stronger partnerships to maximize available programs and services for residents
• Input data daily to track case management progress, demographic information, and program outcomes
• Adopt a “customer service first” attitude that ensures residents, partners, and the community at large receives the highest quality of service in a caring and compassionate
• Oversee the volunteer program, responsible for recruiting, engaging and managing volunteers
• Perform all other duties as requested.


Required Experience: 
• Familiarity with the social services resources
• Prior knowledge of affordable housing and area social service resources

Required Education/Training: 

• Five (5) years of work experience in social services. A degree in related field a plus.

Required Skills and Abilities: 

• Excellent verbal, written, and inter-personal skills
• Knowledge of Microsoft Office, Google Apps and other software programs
• Ability to safely lift 25 pounds


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