HR Business Partner - Employee Relations

Job Locations US-NJ-Camden
Human Resources


Our business is real estate, but our organization is so much more than bricks and mortar, beautiful buildings and well-managed properties. Our business is about people who need a place to call home and the people of Michaels who make it all happen.


The HR Business Partner (HRBP) position is responsible for ensuring business objectives with employees and management in designated business units are achieved. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business needs of the organization. The HRBP is a champion for building and maintaining a strong organizational culture by continuously striving for improvement of the employee experience. The HRBP will support and provide advice for company related culture initiatives. In partnership with leadership and management, the HRBP works on setting priorities, driving organizational values and delivering business results.


  • First line of support for employees and management. Answers questions, resolves issues.
  • Provides day-to-day performance management guidance to leadership and line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works together with TMO’s leaders, managers and teammates to solve conflicts and help facilitate positive employee relations, maintain a good working environment, build morale, and decrease unwanted turnover.
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Run reports as needed. Read, interpret dashboards and reports containing complex data.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal counsel as needed/required.
  • Participates in meetings with business leaders and provide HR advice and coaching to key stakeholders.
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.
  • Collaborates and Partners with the Talent Acquisition, other HR team members and leadership/management, on anything relating to new hires, promotions and transfers as well as implementing innovative and inclusive recruitment, compensation, benefit and wellness strategies.
  • Advise and counsel on employment laws and regulations, as well as other legal requirements regarding people matters and management, to help leaders and the organization to ensure compliance.
  • Provides guidance and input on business unit restructures, workforce planning and succession planning.
  • Works with HR and Talent Development team to identify training needs for business units.
  • Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
  • Assists with the implementation of reward and recognition programs to increase employee engagement.
  • Partners with the appropriate leadership, management and employee groups on implementing programs for diversity, equity and inclusion.
  • Performs other related duties as assigned.


Required Experience: 


  • Minimum of 5 to 7 years of experience resolving complex employee relations issues
  • Working knowledge of multiple human resource disciplines, including compensation practices, employee relations, diversity equity and inclusion, performance management, organizational design, federal and multi-state employment laws with extensive experience in the state of California

Required Education/Training: 


  • Bachelor’s degree in Human Resources, Psychology, Business Administration, Organizational Studies, or related field required
  • SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), SPHR or PHR preferred

Required Skills and Abilities: 


  • Excellent verbal and written communication skills
  • Excellent interpersonal, relationship building, collaboration and customer service skills
  • Excellent organizational skills and attention to detail
  • Ability to comprehend, interpret and apply the appropriate sections of applicable federal, state and local laws, regulations, guidelines, ordinances and policies
  • Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices relating to those factors
  • Excellent time management skills with a proven ability to meet deadlines
  • Self-directed with ability to work independently
  • Strong analytical, problem-solving, critical thinking and judgement skills
  • Proficient with HRIS’s, Google Suite (or related software)


Working Conditions: 


  • Ability to travel as needed and necessary for business purposes


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